We ship everything from Berlin once a week via express shipping.
Some of our products can take a bit of extra time to prepare, specially during sales or high-demand seasons like xmas.
If your product is going to take longer than 10 days to be shipped we will let you know.
Please make sure your address is correct, we can't take responsability for mistakes on the address and this could cause a returned package.
Please also leave a valid telephone number and email with your order, that's important in case you are not at home when the package arrives. The shipping company may contact you to organize a new delivery.
EXPRESS TRACKED SHIPPING
Once your order is shipped you will receive an email from us with a tracking number. It will take around 1 week to arrive.
You need to follow the tracking number and in case you are not at your delivery address to receive the package you will need to pick it up at your local pick up point.
UPS doesn't leave offline notifications in your mailbox, so it's very important that you check the tracking number if you are not going to be at home.
In case your package is not picked from the delivery store and it comes back to us, we cannot cover the shipping expenses to re-send it.
If that happens (not usual at all), you will be able to ask for a refund without the shipping costs.
Germany: 5€ via DPD / GLS
EU Europe: 10€ via UPS
Rest of the world: 15€ via UPS
Europe on 100€ orders
Rest of the world on 200€ orders
NOT TRACKED SHIPPING (only available in Europe)
This shipping option is the cheaper we offer.
You will receive an email from us once your package is sent.
How long will take to arrive?
2-3 days to arrive for Germany & 2-4 weeks for the rest of the world, depending how far from Berlin you are and if there are any pandemic restrictions.
We send everything with Deutsche Post & DHL ( for International Shipments).
You can check the restrictions from DHL for international shipments here.
With this option we can't control where is the package and we are not responsable for any loses or delays.
We recommend you to pay for Express Tracked Shipping if you can.
Germany: From 1,90€ via Deutsche Post
EU Europe: 4,89€ for small parcels (like for 1 T-shirt) & 8,89€ for bigger ones ( Ex: for a Hoodie) via DHL
Free shipping on 100€ orders, yay!
You can return your order after maximum 15 days since you received it.
If you wish to return your order or part of it, contact us and we will send you a shipping label to print and stick to the package.
The shipping costs of the return must be covered by the customer and the shipping has to be trackable.
The returned product must be with the original packaging (label, stickers, etc.) and unused.
Once we receive the product back, we will check it out and we will refund you the total amount of the purchase less the shipping cost.
Shipping costs for Germany returns:
1-2 products: 3,70€ via Deutsche Post
+2 products: 5,00€ via DPD or GLS
Shipping costs for International returns:
10,00€ via UPS.