We ship everything from Berlin once a week via express shipping.
Some of our products can take a bit of extra time to prepare, specially during sales or high-demand seasons like xmas.
If your product is going to take longer than 10 days to be shipped we will let you know.
Once your order is shipped you will receive an email from us with a tracking number. It will take around 1 week to arrive.
You need to follow the tracking number and in case you are not at your delivery address to receive the package you will need to pick it up at your local pick up point.
UPS doesn't leave offline notifications in your mailbox, so it's very important that you check the tracking number if you are not going to be at home.
In case your package is not picked from the delivery store and it comes back to us, we cannot cover the shipping expenses to re-send it.
If that happens (not usual at all), you will be able to ask for a refund without the shipping costs.
Germany: 5€ via DPD / GLS
EU Europe: 10€ via UPS
Rest of the world: 15€ via UPS
Free shipping on 100€ orders, yay!